Sustainability
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Built to be repaired
The most sustainable watch is the one you never need to replace. Everything below is what we actually do, including what we have not solved.
What we hold ourselves to
Recycled steel
Cases are milled from billet with a minimum 80% recycled content, certified by the mill rather than self-declared.
Ten-year parts
We stock service parts for ten years after a reference is discontinued. Not a policy we can quietly drop — it is written on the warranty card.
Plastic-free packing
Moulded pulp and paper tape. No foam, no polybags, no plastic window in the box.
Repair before replace
Under warranty we repair by default. Replacement happens only when a repair genuinely cannot restore it.
No proprietary tools, no sealed modules
Any competent watchmaker anywhere can open, service and regulate a Marco Roma calibre. We do not use glued-in modules, single-use fasteners or tools only we are allowed to buy.
That decision costs us the service revenue a closed system would guarantee. It also means your watch does not become disposable the day we stop trading.
What we have not solved
Air freight is the big one. Insured watch shipments effectively have to fly, and we have not found a sea or rail route that keeps the insurance valid. We offset it, which is mitigation rather than a fix.
Stone dial offcuts are the second. Cutting round dials from a rectangular slab wastes material we currently cannot reuse. We are testing smaller components from the offcuts and it is not solved yet.
Hold us to it
If any claim on this page does not match your experience, tell us and we will correct the page or the practice.